16 July 2021

Health pass & sanitary measures


A health pass will be required, from July 21, 2021.

  • From September 30, 2021, visitors aged 12 and over will have to present a health pass as proof for:

- Full vaccination against COVID-19
- Or negative PCR or antigen test within the last 72 hours
- Or recovery from COVID-19 attested by a positive RT-PCR or antigen test.
- Self-test conducted under the supervision of a medical professional (self-test QR code required)

If a health pass cannot be presented, tickets will not be refunded.


• Flow control

As soon as you arrive markers on the ground, bollards and ribbons are used to indicate social distancing measures between visitors, this is to make sure the flow of traffic is fluid and to indicate the direction of movement. Wearing a mask is mandatory for all visitors and employees. Unmasked visitors will be able to purchase certified face masks while stocks last. Sanitisation points are set up with social distancing measures which include, water points with soap, as well as hand sanitiser gel. Protective measures are put in place as soon as they become necessary, with the installation of Plexiglas walls for the tills of the ticket desk and shop. Social distancing measures are also put in place with the usage of bollards in the visitor’s path through the museum, in the projection room and in the shop in order to welcome the public in complete safety.

• Hygiene devices

Visitors are informed of the accessible water points which will be kept open if possible. Dispensers of hand sanitiser gel are installed all along the visitor’s route. In addition, increased vigilance is exercised regarding the cleanliness and availability of disinfecting products (soap, hand sanitiser solution) in order to ensure their presence in the various distribution points and to avoid running out of stock.

• Targeted disinfection

Specific actions to disinfect potentially contaminated objects (door handles, toilet seats, lift buttons, headphones, audio phones, Plexiglas in the checkouts, ramps, etc.) are regularly administered.


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